ZizoBet Privacy Policy

At ZizoBet, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit ZizoBet.com or use our casino, sportsbook, and other services. By creating an account or browsing our site, you agree to the practices described below. If you have any questions about zizobet privacy practices, our support team is always available to help.

Who We Are

ZizoBet Casino is owned and operated by Santeda International B.V., a company registered in Curacao with Company Number 151296, licensed and regulated by the Curacao Gaming Authority (CGA) under License Number OGL/2024/1798/1048. Santeda International Limited, based in Limassol, Cyprus, acts as our payment agent. We take our regulatory obligations seriously, and our data processing practices are designed to meet applicable privacy laws for the international markets we serve, including the United Kingdom, Spain, Germany, France, Italy, Australia, and Canada.

Information We Collect

When you register for zizobet casino or use our platform, we collect several categories of information to provide and improve our services.

• We gather identity information such as your name, date of birth, address, and contact details when you create a zizobet casino login account.
• We collect financial information, including payment details, when you make deposits or request withdrawals through methods such as Visa, Mastercard, Apple Pay, Google Pay, or cryptocurrencies like Bitcoin and Ethereum.
• We track your gaming and betting activity, including games played, stakes, wins, and losses, to manage your account and comply with responsible gambling obligations.
• We record technical data such as IP address, browser type, device information, and login timestamps whenever you access zizobet login portals, whether via desktop or our mobile app.
• We may collect communication records when you contact our support team via live chat, email, or our help centre.

How We Use Your Information

Our casino uses your data for legitimate business and legal purposes. We process your personal information to verify your identity, prevent fraud, and comply with Know Your Customer (KYC) and Anti-Money Laundering regulations required by our Curacao license. We also use your data to process deposits and withdrawals, manage bonus eligibility for offers like our zizobet welcome bonus and zizo bet promo code promotions, and personalize your experience across slots, live dealer games, and our sportsbook.

We may also use your contact information to send you marketing communications about new promotions, including zizobet bonus codes, zizobet free spins offers, and VIP program updates, unless you have opted out. You can manage your marketing preferences at any time through your account settings or by contacting [email protected].

Legal Bases for Processing

We rely on several legal grounds to process your data, including the performance of our contract with you, our legitimate business interests, compliance with legal and regulatory obligations, and, where applicable, your consent. Where we rely on consent, such as for certain marketing communications, you may withdraw it at any time.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors and banking partners who facilitate deposits and withdrawals on our platform.
• Game providers and live casino partners, such as Evolution Gaming and Pragmatic Play Live, to the extent necessary to deliver gameplay.
• Regulatory authorities, including the Curacao Gaming Authority, when required by law or license conditions.
• Fraud prevention and verification services that help us confirm your identity and protect against unauthorized account activity.
• Our trust service representative, IGA Group, and affiliated payment agents such as Santeda International Limited in Cyprus.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze how players interact with ZizoBet Casino. Cookies help us keep you logged in, remember your language and currency settings, and measure the effectiveness of our promotions. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. For more details, please refer to our separate Cookie Policy.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption for sensitive transactions, and access to your information is restricted to authorized personnel who need it to perform their duties. While we work hard to safeguard your data, no system is completely immune to risk, and we encourage you to use strong, unique _&sW2%wmzwC)e[_Ts for your zizobet casino login.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including meeting our legal, regulatory, and accounting obligations under our Curacao license. Account and transaction records are typically kept for a minimum period required by anti-money laundering regulations, even after you close your account with us.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including direct marketing.
• You have the right to request a copy of your data in a portable format.

To exercise any of these rights, please contact us at [email protected], and we will respond in accordance with applicable data protection laws.

Responsible Gambling and Data Use

We use your gaming activity data to support responsible gambling tools, such as deposit limits, self-exclusion options, and reality checks. This information helps us identify patterns that may indicate problem gambling and allows our team to reach out proactively when necessary.

International Data Transfers

As an international operator serving players across multiple countries, we may transfer your data outside your country of residence, including to Curacao, Cyprus, or other locations where our service providers operate. Whenever we do so, we take appropriate steps to ensure your data remains protected in accordance with this policy.

Children's Privacy

Our services are intended exclusively for individuals who are at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors, and any accounts found to belong to underage individuals will be closed immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of zizobet casino after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our team at [email protected]. For VIP-related inquiries, you may also contact [email protected]. We are here to help and value your trust in choosing ZizoBet for your gaming experience.